Hanging your Neonicks LED neon sign is simple! Each sign comes with lightweight acrylic backing and pre-drilled holes, along with your choice of mounting kit — either wall screws, command strips, or hanging chains. We include easy-to-follow instructions so you can safely mount it on most indoor walls without any special tools. If you’re unsure which option suits your space best, just reach out and we’ll guide you through it.

Setup is plug-and-play simple. Each sign comes with a compatible power adapter and dimmer switch. Just connect the dimmer between your LED neon sign and the adapter, and then plug the adapter into a standard outlet. Once powered, your sign will light up instantly — no complicated wiring, tools, or setup required.

Our typical production timeline is 7–10 business days, depending on the complexity and size of your design. Once completed, standard shipping takes an additional 2–3 weeks based on your location. We understand that some projects are time-sensitive — expedited production and shipping is available on request. Contact us with your deadline and we’ll do our best to meet it.

Yes! We provide a free digital mock-up before starting production. Once you share your text, logo, or design preferences, our team creates a realistic preview of your sign so you can review how it will look in real life. Production only begins after you approve the final design — no surprises, just satisfaction.

By default, our LED neon signs are designed for indoor use. However, we do offer weather-resistant, outdoor-rated signs for businesses needing exterior signage. If you plan to mount your sign outdoors — where it may be exposed to rain, sun, or extreme temperatures — please let us know at the time of ordering. We’ll ensure your sign is built with the right materials and sealing for long-term durability outdoors.

Each order includes:
Your custom LED neon sign
Mounting hardware kit (standard wall or optional hanging)
Dimmer switch and power adapter
Installation blueprint (for easy setup)
Care and safety instructions
You’ll have everything you need to get glowing right out of the box.

Yes — customer satisfaction is our top priority. If your sign arrives damaged or malfunctions due to a manufacturing defect, we’ll repair or replace it at no cost to you. If something happens after installation, contact us and we’ll evaluate the best solution, whether that’s a fix, partial replacement, or upgrade. Photos and your order number help speed things up.

All Neonicks neon signs come with a 1-year warranty that covers manufacturing defects in components or workmanship. This includes LED failure, dimmer or adapter issues, and structural flaws. The warranty does not cover damage caused by mishandling, incorrect installation, or modifications after delivery. For full details, visit our Warranty & Returns Policy section.

Absolutely. All of our signs are fully customizable. Whether you have a specific font, Pantone color, or unique dimension in mind, just let us know during the design process. We’re happy to match your brand’s aesthetic or event theme to ensure your sign turns out exactly the way you envisioned.

We accept all major credit and debit cards, as well as PayPal and Apple Pay. For custom or bulk orders, bank transfer options are also available upon request. All transactions on our website are secured and encrypted to protect your information.

Yes! Neonicks ships worldwide. We partner with trusted global carriers to ensure your sign arrives safely and on time. Shipping fees and delivery times may vary based on your location — exact details will be provided at checkout.

Definitely. We work with retailers, agencies, and event planners to fulfil bulk or multi-sign orders. Whether you need matching signs for multiple locations or a collection of pieces for a campaign, we offer special pricing and coordinated design support. Just contact us for a custom quote.

Yes! Simply upload your logo or vector file (PDF, AI, SVG, etc.) during the customization process or email it to us. Our design team will turn it into a custom LED neon sign and share a mock-up with you for approval before production begins.

Our signs are made to order, so we can accommodate a wide range of sizes — from small desk displays to large wall installations. During the order process, you can specify your preferred width or height, and we’ll help recommend proportions that maintain readability and balance.

There’s no minimum — whether you’re ordering a single piece or multiple units, we’re happy to help. For larger projects or recurring business needs, we offer volume-based discounts and flexible production options.